A STUDY AND IMPLEMENTATION OF ONLINE CAR DIAGNOSIS DECISION SUPPORT SYSTEM (DSS) WITH INTEGRATION OF E-COMMERCE FOR AUTOPA (SABAH) SDN. BHD.
BY
ABSTRACT
This project is an online purchasing system for a spare parts company in Sabah that will contribute to the Electronic Commerce, which is a growing electronic industry for businesses in this information technology age. Instead of allowing customers to purchase spare parts online, this system provides consultation service for customers in terms of car repairing, spare parts prices, right spare parts they should purchase, problems arise with cars and so on to guide customers in making up their minds to purchase the right spare parts. Besides, this system will display simple configuration manual of spare parts for customers with multimedia effects. This system will also provide an enquiry session for customers to seek spare parts information. Furthermore, this system will provide relevant information about the spare parts such as prices, manufacturer, year, second hand spare parts and related links to name a few. Moreover, the spare parts manufacturers can advertise their new products through this website. The system is equipped with a forum that allows customers to hold discussion about cars and spare parts, then the problem will be discussed and troubleshooting will be updated to the Frequently Asked Questions (FAQ) session in the system for customers’ easy reference. This system will definitely improve on the convenience for customers to purchase spare parts online. Customers are able to make use of the DSS to obtain consultation in assisting them to purchase the right product. This benefits the spare parts company to expand its business and increase its popularity as business can be conducted through the Internet.
Full
text source:
B.
A. (Hons) In Business Information Technology
April
2003
Number:
7